Frequently Asked Questions
Sending a gift?
Our receipts are sent via email only so if you are sending a gift then you don't have to worry - the price will not be show in in the package.
What makes our sock So Special?
How do our products fit?
Please visit our SIZE GUIDE for details on fit.
We recommend you wash our socks before wearing to ensure optimal sizing & fit.
As you will find with all socks, or socks reduce in size slightly after the first wash as washing tightens the knit.
Our socks are designed to be worn against the skin. Wearing them over other socks or leggings may prevent the 'Stay On' knit from functioning as it should.
Can your socks be pulled off?
Our socks are designed not to slip off but they certainly won't withstand being pulled off by a determined toddler 🙂
Could there be a difference in colour between the product photograph on the website and the actual product?
We make every effort to ensure that the image you see on the website is exactly what you receive however each computer screen has its own individual setting, so there can be differences in colour. If you have a doubt about the colour of a product, please do not hesitate to contact us.
Are our socks good for babies with Talipes (Club Foot)
We have been told by many parents whose babies have Talipes (or club foot) that our socks work brilliantly with the special boots that little ones have to wear. This is because our socks are long and most have a roll top. We also have non-slip on the sole of all of our socks - even the smallest size.
How to care for your socks and tights?
Our socks are really easy to care for. You can machine wash them warm (40℃) or save energy and wash at 30℃.
Shipping and Returns
Please visit our SHIPPING & RETURNS page for further details on postage costs and timings as well as our returns policy.
What payments do we accept?
We accept Visa, MasterCard and American Express cards.
You can also choose to pay with PayPal. If you choose this payment option, please be sure to double check your shipping address.
All payments will be charged in GBP. Currency calculator on site is only an estimation.
Has my discount code been applied?
To double check your discount code has been applied to your order please check your order confirmation, which is sent to the email address you used to checkout.
How to contact us
The best way to contact us is via email - email@example.com
Otherwise you can write to us at:
The Little Sock Company
9 Queens Road
Our company is based in the UK
T's and C's
Our Terms and Conditions can be found here
Are our sock Free of Phthalates?
Yes! All of the silicons used on our non-slip grip soles are free from Phthalates (nasty chemicals you wouldn't want near to your little ones precious skin).
All of our socks are OEKO-TEX® 100 Certified.
Since its introduction in 1992, the central focus of the STANDARD 100 by OEKO-TEX® has been the development of test criteria, limit values and test methods on a scientific basis. On the basis of its comprehensive and strict catalogue of measures, with several hundred regulated individual substances, the STANDARD 100 by OEKO-TEX® takes account of:
Important legal regulations, such as banned Azo colourants, formaldehyde, pentachlorophenol, cadmium, nickel, etc.
Numerous harmful chemicals, even if they are not yet legally regulated.
Requirements of Annexes XVII and XIV of the European Chemicals Regulation REACh as well as of the ECHA SVHC Candidate List insofar as they are assessed by expert groups of the OEKO-TEX® Association to be relevant for fabrics, textiles, garments or accessories. Discussions and developments that are considered to be relevant are taken into account as quickly and effectively as possible through updates to the STANDARD 100 by OEKO-TEX® requirements.
Requirements from the US Consumer Product Safety Improvement Act (CPSIA) regarding lead.
Numerous also environmentally relevant substance classes
With its decades of experience, the OEKO-TEX® Standard 100 therefore contributes to high and effective product safety from a consumer’s point of view. Test criteria and limit values in many cases go far beyond applicable national and international standards. Extensive product checks and regular company audits also ensure that the industry has a globally sustainable awareness of the responsible use of chemicals. With this concept, the OEKO-TEX® Standard 100 has taken on a pioneering role for many years.
Still have a question?
Then please drop us a line - firstname.lastname@example.org