Incorporated in England and Wales with company number 11252440. If you provide us with personal information using our website, www.thelittlesockcompany.com ("our site") or by otherwise communicating with us, we will act as the 'data controller' of your personal information.
Under the Data Protection Act 1998, the 'data controller' is responsible for ensuring that your personal information is lawfully and properly processed.
We may collect, process and keep the following data about you:
- Information that you provide at the time of registering to use the website www.thelittlesockcompany.com.
- Information given when you make a purchase from The Little Sock Company.
- Information given to us at the time you sign up for our email newsletters.
- Information provided when completing surveys for us.
- Any other time you provide any information about yourself.
This information may include but is not conclusive to:
- Your name, address and phone number
- Your email address
- Your credit card number and details
- Your date of birth
- Names and ages of your children and pregnancy due date
- Any other information that you voluntarily provide
We may also ask you for information when you contact our customer service team. If you contact us,
we may keep a record of that correspondence. If you telephone us, we may keep a recording of that
call for training and monitoring purposes.
We may receive information about you from other sources such as updated address information. This
information may help us to improve our service to you. In addition, we collect the Internet protocol (IP)
address used to connect your computer to the Internet; login; e-mail address; password; computer and
connection information and purchase history. We may use software tools to measure and collect session
information, including page response times, length of visits to certain pages, page interaction information,
and methods used to browse away from the page.
We strongly advise you to keep confidential any password that you create for use on our website and not to
share it with anyone. To ensure others cannot access your account please remember to log off after your
visit and close your browser. This is especially important if you are sharing a computer with someone else or
are using a computer in a public place.
Our company is hosted on the Shopify platform. Shopify provides us with the online platform that allows
us to sell our products and services to you. Your data may be stored through Shopify’s data storage,
databases and the general Shopify applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Shopify and used by our company adhere to the standards set by
PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa,
MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of
credit card information by our store and its service providers.
The website thelittlesockcompany.com may contain links to and from the websites of our partner networks,
advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have
their own privacy policies and that we do not accept any responsibility or liability for these policies. We
advise you to check these policies before you submit any personal data to these websites.
We would not knowingly offer or sell our products to children under the age of 18 and would not knowingly
collect personal information from them. If a parent or guardian is aware that a child’s personal information
has been provided in error, please contact us immediately and we will remove the details from our database.
Information we collect from you may be shared between all departments within The Little Sock Company
and our third party suppliers all of whom may use your data for amongst other things to:
- Register you on our website
- Confirm your orders and delivery information
- Fulfil your order
- Respond to your enquiries
- Fulfil giveaways and competitions
- Communicate promotions and offer
- Facilitate payment for your order
By submitting your personal data, you agree to this transfer, storing or processing. When you register
with The Little Sock Company you will be given the option to receive information about products,
promotions and special offers via mail and/or email. Please ensure that your preferences are taken
into account by ticking the appropriate boxes as you go through the registration process.
You may unsubscribe from our emails at any time by clicking the “unsubscribe” link at the bottom
of the email. If you wish to change your mailing preferences you may do so by logging into your account.
We may share your personal data with the police or other companies and organisations assisting
us in fraud prevention or investigation and credit risk reduction when permitted or required to by
law, or when trying to protect against or prevent actual or potential fraud or unauthorised transactions,
or investigating fraud that has already taken place.
In the event we undergo a business transaction such as a merger, acquisition by another company,
or sale of all or a portion of our assets, your Personal Information may be among the assets transferred.
and that any acquirer of our assets may continue to process your Personal Information as set forth in
post the policy changes to the Site so that you may opt out of the new information practices. We suggest
that you check the Site periodically if you are concerned about how your information is used.
You have the right to ask for a copy of your personal information held by us. If you would like to see this or
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org
and clarifications will take effect immediately upon their posting on the website. If we make material
changes to this policy, we will notify you here that it has been updated, so that you are aware of what
information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.