Shipping and Returns
Here at The Little Sock Company we are delighted to offer you FREE standard shipping on ALL UK orders over £40. We also offer FREE Local delivery for customers within Berkhamsted.
For EXPRESS delivery, orders must be placed before 11am to be processed on the same day.
We always do our best to fulfil orders in 1-3 business days.
Our estimated shipping times and costs after dispatch are:
FREE over £40
|2-5 business days|
|UK Express - with signature||
|1-2 business days|
|UK Standard - with signature ROYAL MAIL||£4.50||
2-5 business days
|Europe - You can shop our range HERE||
We are currently not shipping directly to Europe due to complications since Brexit.
You can shop our range HERE for delivery into Europe though 🙂
Rest of World
Please note: if you are ordering something that is on PRE-SALE then your whole order will be held until it can be shipped in full. If you would prefer to have what is available shipped right away then please email Sophie@thelittlesockcompany.com and she will be able to help you with that.
We want you to be over the moon when you receive your order, but we know now and then you may wish to send something back. You can return your order for any reason for up to a year. For a full refund please return your items in the same condition you received them: unworn, unwashed, and with labels still intact and attached!
- Please package up your items securely, you are welcome to use the packaging you received your order in. Please then return it to us at:
- Pop a note inside with your name and order number on
- Make sure you get a receipt or code to track your return.
- As soon as we receive your return we will process a refund for you and you will be notified via email. Please note that it may currently take longer than the usual 7 days to process your return.
Our returns and exchanges policy is in place to protect your rights as a consumer, and ours as a small business.
If you would like to exchange an item then please follow the process above, but also include the product size or colour you would like to exchange for. If you would like some help with this then please contact our customer care team at and we will assist you with arranging your exchange.
We will deliver your exchanged items FREE of charge.
Please note that we can only exchange an item for a different size of the same item. We are unable to exchange a returned item for a different product.
All our socks go through rigorous quality control testing to make sure they reach you in excellent condition.
If for some reason you are unhappy with the quality of an item, then you can return it to us for our technologist to check.
Please email us at email@example.com and we can assist you with the return.
We will then be in touch again once we have checked your item.
Please note that fair wear and tear, misuse or abuse can not be classed as faults and we will be unable to refund for these reasons.
Return Postage and Packaging
Please ensure that postage has been paid for and that your items are securely packaged.
Please remember to get a 'Proof of Postage' as we can only be responsible for your item once it reaches us.
Unfortunately we are unable to refund any return postage costs unless an item is deemed to be faulty.